Logistics Management Software for the Caribbean
Run Your Entire Freight-Forwarding Business From One Platform
Manage shipments, packages, warehouses, customers, invoices, payments, deliveries, branches, and customer tracking with software built for the way Caribbean freight-forwarding companies actually operate.
Move beyond spreadsheets, paper files, scattered WhatsApp messages, and disconnected systems with one secure logistics platform for your team and customers.
Built for freight forwarders, shipping companies, warehouse operators, courier services, and multi-branch logistics businesses across the Caribbean.
Shipment Control
Nassau Branch · demo environment
Open shipments
18
Awaiting release
6
Ready for pickup
23
| Shipment | Route | Pieces | Status |
|---|---|---|---|
| SHP-10482 | MIA → NAS | 42 | Manifested |
| SHP-10479 | MIA → GEO | 118 | In Transit |
| SHP-10471 | FLL → BGI | 27 | Billing Review |
| SHP-10465 | MIA → KIN | 64 | Receiving |
Packages received / week
Sample warehouse intake trend (demo data).
Shipping Agent
Warehouse Intake
Tracking
1Z· DEMO 4471
Weight
18 lb
Pieces
2
- Shipment Management
- Warehouse Operations
- Customer Portal
- Billing & Payments
- Multi-Branch Control
- Delivery Management
My Shipments
Account #DEMO-2041
Account balance
$284.50
- PKG-882132 cartons · 18 lbAt destination warehouse
- PKG-881901 carton · 6 lbInvoice ready
- PKG-881443 cartons · 41 lbReady for pickup
The reality for many freight forwarders
Your Business Has Outgrown Spreadsheets and Disconnected Systems
Shipment Information Is Everywhere
Manifests in spreadsheets, notes on paper, updates in chat threads. Nobody sees one version of the shipment.
Warehouse Teams Lack Visibility
Receiving staff cannot confirm who a package belongs to, or whether it is cleared to release.
Customers Keep Asking for Updates
Front-counter and phone time is spent answering questions the customer could answer themselves.
Billing Slows Down Release
Charges are calculated late, payments are recorded separately, and cargo waits on paperwork.
Branches Work in Isolation
Each location keeps its own records, so management cannot compare or consolidate operations.
Older Software Limits Growth
Legacy freight tools resist new branches, new modules, and mobile work in the warehouse.
BSS LMS connects these operations in one logistics-first platform.
One connected logistics platform
Everything Your Freight-Forwarding Team Needs to Move Cargo and Serve Customers
Logistics
Shipments, packages, manifests, containers, and status progression from origin intake to customer release.
Warehouse Operations
Origin and destination receiving, weights and dimensions, package matching, and location handling.
Storefront
Counter workflows for quotes, services, charges, and walk-in customers, with optional retail tools.
Customer Portal
Self-service tracking, balances, invoices, documents, and requests for your customers.
Delivery
Driver assignment, delivery runs, pickup readiness, and proof of handover.
Business Control
Branch-aware dashboards, roles and permissions, reports, and operational history.
Modules are enabled by configuration, so your team only sees the tools it uses. See the feature detail.
From origin to customer
Follow Every Shipment Through One Clear Workflow
Stage 1: Package Received
Intake is logged at the origin warehouse with tracking references.
Stage 2: Customer Identified
The package is matched to a customer account or flagged as unknown.
Stage 3: Weight and Dimensions Recorded
Chargeable weight is captured at receiving, not guessed later.
Stage 4: Package Added to Shipment
Packages are consolidated into the outbound shipment.
Stage 5: Manifest Prepared
Manifests and container assignments are produced from live data.
Stage 6: Cargo Departs
The shipment moves to in-transit and customers see the change.
Stage 7: Destination Receiving
Arrival is confirmed piece by piece at the destination warehouse.
Stage 8: Customs and Billing Review
Documents, duties, and charges are reviewed before release.
Stage 9: Payment Confirmed
Payments are recorded against the invoice and balance.
Stage 10: Pickup or Delivery
Cargo is released at the counter or dispatched on a delivery run.
Built for daily freight operations
Powerful Enough for Management. Familiar Enough for Your Team.
Shipment Management
Create, consolidate, and progress shipments through their full lifecycle.
Package Intake
Log arrivals with tracking, pieces, weight, dimensions, and condition notes.
Warehouse Receiving
Origin and destination receiving with customer matching and exceptions.
Manifests and Containers
Build manifests and assign cargo to containers from live shipment data.
Customer Management
Unified customer accounts with contacts, addresses, documents, and balance.
Billing and Payments
Charges, invoices, and recorded payments tied to the shipment and account.
Customer Tracking Portal
Customers check status, balances, and invoices without calling the office.
Driver and Delivery
Assign deliveries, run routes, and confirm handover.
Multi-Branch Management
Operate multiple branches and warehouses with branch-aware visibility.
Staff Roles and Access
Role-based permissions so each user sees only what the role requires.
Mobile Operations
Warehouse and agent workflows designed for phones and tablets on the floor.
Reports and Analytics
Operational and financial reporting across shipments, branches, and customers.
Designed around Caribbean logistics
Built for the Realities of Regional Freight Forwarding
BSS LMS is used by freight and logistics companies operating across the region, from single-counter operations to multi-branch companies moving cargo on regular routes.
Origin and Destination Workflows
Receive at an overseas address and again at your Caribbean warehouse, with one record for the customer.
Flexible Branch Operations
Island, city, and satellite counters can operate under one platform with their own day-to-day view.
Customer-Friendly Tracking
Status language customers recognise, so tracking reduces calls instead of creating them.
Configurable Rates and Charges
Freight, handling, and service charges can be configured to match how your company quotes.
Local Payment Flexibility
Record the payment methods your counter actually accepts, and keep balances accurate.
Familiar Freight Language
Manifests, pieces, chargeable weight, release, and pickup, not generic ERP terminology.
A better experience for your customers
Give Customers Answers Without Making Them Call Your Office
The customer portal is part of the same platform your team uses, so what customers see reflects the real state of their cargo and account.
- Shipment and package tracking
- Account balance visibility
- Invoices and payment history
- Merchant invoice upload
- Shipping quote requests
- Services and rates information
- Products, bookings, and rentals when those modules are enabled
- Support requests and account information
Online card payment availability depends on the payment options configured for your implementation.
My Shipments
Account #DEMO-2041
Account balance
$284.50
- PKG-882132 cartons · 18 lbAt destination warehouse
- PKG-881901 carton · 6 lbInvoice ready
- PKG-881443 cartons · 41 lbReady for pickup
The right tools for every role
Give Each Team Member the Workspace They Need
Owners & Admins
Branch-aware dashboards, configuration, permissions, pricing, and reporting across the whole operation.
- Operational and financial reporting
- Module and branch configuration
- Role and permission control
More than freight when your business needs it
Add Retail, Booking, and Rental Tools Without Leaving Your Logistics Platform
Start with the logistics tools you need today and add new modules as your operation grows.
Products and Inventory
Stock items and inventory for logistics companies that also sell goods.
POS Register
Counter sales alongside freight service charges, when enabled.
Bookings
Appointment and service booking tools for operations that need them.
Rentals
Rental items and periods managed inside the same customer account.
Staff and Attendance
Staff records and attendance tracking. Payroll processing is not part of this module.
API and Integrations
Integration and API access available by implementation scope.
One source of truth
Replace Disconnected Tools With One Source of Truth
| Today | With BSS LMS |
|---|---|
| Spreadsheets | Central shipment lifecycle |
| WhatsApp updates | Customer portal and notifications |
| Paper warehouse logs | Digital package receiving |
| Separate payment notes | Connected invoices and payments |
| Manual release decisions | Controlled release workflow |
| No branch visibility | Branch-aware dashboards |
| Separate retail software | Optional integrated POS |
| Scattered customer records | Unified customer account |
| Limited audit history | Traceable operational history |
| Desktop-only processes | Mobile staff workflows |
Flexible for different logistics models
One Platform for Growing Freight and Logistics Companies
Freight Forwarders
Consolidated cargo, manifests, and destination release workflows.
Courier and Package Companies
High package counts with fast intake and customer notification.
Warehouse Operators
Receiving, storage handling, and controlled release.
Multi-Branch Shipping Companies
Several locations sharing customers, cargo, and reporting.
Logistics Companies With Retail Counters
Freight service plus optional POS and product sales.
Vehicle and Cargo Importers
Larger units, documentation, and duty-sensitive release steps.
Guided implementation
We Help You Move From Your Current System Without Losing Control
- 01
Discovery and Workflow Audit
We map how your cargo, customers, and charges move today.
- 02
Platform Configuration
Branches, warehouses, services, rates, roles, and modules are configured.
- 03
Data Preparation
Customers, services, and reference data are prepared for import.
- 04
Testing and Staging
Your team validates real workflows in a staging environment.
- 05
Staff Training
Role-based training for counter, warehouse, cashier, and management users.
- 06
Launch and Support
Go-live with a support window matched to your package.
Plans that grow with your operation
Start With Logistics. Add More as Your Business Grows.
Logistics Core
Starting at $149/month
Best for: Small freight-forwarding teams
Includes
- Shipments and Tracking
- Customer Portal
- Customers
- Services and Rates
- Estimates and Quotes
- Local Receiving
- Basic Billing
Operations Pro
Starting at $299/month
Best for: Freight companies with warehouse and delivery operations
Everything in Logistics Core, plus
- US Warehouse
- Local Warehouse
- Manifests
- Containers
- Driver and Delivery
- Branch Management
- Staff and Attendance
Commerce Pro
Starting at $449/month
Best for: Logistics businesses with retail, booking, or rental operations
Everything in Operations Pro, plus
- Products and Inventory
- POS
- Cashier
- Bookings
- Rentals
- Customer portal commerce sliders
Enterprise
Custom pricing
Best for: Regional, multi-branch, and integration-heavy logistics operations
Available by scope
- Custom branches and warehouses
- Advanced permissions
- Integrations
- API and webhooks
- Custom implementation
- Dedicated support options
- Architecture and security requirements
Implementation, configuration, migration, custom integration, hosting, and support requirements are quoted according to the size and complexity of the operation. Enterprise architecture, integration, and support items are delivered by implementation scope rather than included by default.
Control you can build on
Designed for Secure, Traceable Business Operations
- Role-based access for every staff account
- Feature-controlled modules per branch and role
- Private customer documents
- Payment verification before release
- Release controls on cargo handover
- Staff-account protections
- Staged implementation with testing before launch
- Backup and recovery planning
Security, availability, integrations, and service-level requirements are configured according to the selected implementation and support package. Formal certifications are only represented when independently completed and documented.
Questions from freight operators
Frequently Asked Questions
Book a live demo
Ready to Modernize Your Freight-Forwarding Business?
See how BSS LMS can help your team manage shipments, warehouses, customers, payments, deliveries, and branch operations from one connected logistics platform.
- Walkthrough shaped around your current workflow
- Answers on modules, branches, and implementation scope
- No obligation and no checkout
Prefer a written proposal? Use the message field to request a custom proposal instead of a live session.